Why have you issued this guidance?
With the start of the roll-out of the COVID‑19 vaccine, we wanted to tell you that we are doing everything possible to make sure your holiday is as safe and secure as it possibly can be.
We have taken the decision that all guests must be fully vaccinated when they come and stay with us. This means that guests must have received their full two doses of the COVID‑19 vaccination at least 14 days before their holiday departure date.
What does this mean if I have already booked to come and stay with you but haven’t yet had the vaccine?
The latest government guidance suggests that the roll out will be well progressed if not completed by the time the ski season starts, but if for any reason you need to change your skiing plans, we will offer you a different date or a full refund.
Will I need to have both doses of the vaccine before I can travel, or can I travel having received the first one?
All guests should be fully inoculated, which means you must have received both doses and waited for full immunity to take effect. Therefore, we will require all our guests to have received both doses of the vaccine no later than 14 days prior to departure.
What if I have had both doses of vaccine, but my holiday is due to start less than a week after my second dose, so I may not have immunity?
All guests must have received their full COVID‑19 vaccination at least 14 days before arrival. If this is not the case and you need to change your skiing plans, we will offer you a different date or a full refund.
What if one guest has received the vaccine by their departure date, but another member of their party hasn’t? What will that mean for them?
All guests must be fully inoculated, which means all members of a party must have received both doses and waited for full immunity to take effect. If for any reason you need to change your skiing plans, we will offer you a different date or a full refund.
How will you check that I have received the vaccine?
We are keeping a close eye on the discussion in the UK regarding ‘vaccine passports’. Should the Government decide to implement plans for a vaccine passport, we will follow their guidance. If not , you must send us a copy of your vaccination document and/or evidence as proof within no later than 3 days before travelling with us. Details of how to do this can be found here
What if I am exempt from receiving the vaccine?
If you are exempt from receiving the vaccine you will be still be able to come and stay with us by confirming the exemption at the time of booking and again at the time of travel. You will need a negative Covid test within 72 hours of travel
Will I still be able to travel if I choose not to have the vaccine?
No. In the interests of all our guests, we have made the decision not to allow a guest to come and stay with us if they choose not to receive the vaccine. Some of our guests fall into the at-risk age bracket and our priority is their safety and well-being. Please contact us and we will be able to discuss your options with you and arrange a full refund.
What should I do if I start to develop flu like symptoms a few days prior to my departure date, but have had the vaccine and tested negative for COVID‑19?
If you have tested negative after developing the symptoms you’ll be OK to travel. If testing negative prior then please contact us to discuss the options.
What will happen if a new strain of the virus is found and the vaccine I have had does not protect me from it?
There is no evidence to suggest that the vaccine will be ineffective on new strains. We will, of course, continue to monitor the situation and take government guidance.
Will I also need to have a flu vaccination to travel with you in future?
This is not a requirement for travel, but we recommend that you take all precautions for your health and protection. We encourage you to have a flu vccination if you have not done so already.
Will you have been vaccinated?
Yes. We will all be vaccinated in line with Government’s protocols
What if I became unwell with COVID‑19 type symptoms on the way?
We ask you to terminate your journey and return home. Please contact us and we will arrange for you to travel again when you are well enough to do so or arrange a full refund.
Will I need evidence of a negative Covid test pre-departure as well as proof that I have had the vaccine?
We are assuming that France will be asking for proof that you have been vaccinated before entry and proof of a negative COVID‑19 test within 72 hrs before arriving in the country. However, this could well change before the ski season, so we will update you on any changes.
Will I need to be retested once I arrive?
Unless this is a requirement by the French government at the time of your arrival in France, this won’t be necessary. Will keep an eye on things and update of any changes.
What will happen if France goes into lockdown or introduces other Covid related restrictions while we are staying with you?
Naturally, we will all be required to comply with any advice, guidance, procedures or legislation in force during the duration of your stay with us. We will, of course, ensure the safety and well-being of you all and liaise with the appropriate authorities regarding repatriation.
Will I need to have a further test before returning home?
This will be determined by the government and whatever protocols are in place at the time of your return. We will, of course, be monitoring this closely and will let you know of updates or changes.a